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FAQ Frequently asked Questions

Frequently Asked Questions

  1. Is this something new that is happening?
  2. Dealers must be unhappy with you?
  3. How accurate are your sources that alert you about vehicle damage?
  4. What if I no longer own the vehicle you indicated on the safety advisory letter you sent?
  5. Will you be able to determine the severity of the damage on my vehicle?
  6. Do you want my private information?
  7. Do you sell my private information?
  8. Are you a Government agency?
  9. What do I need to do to get started on my case?
  10. How long does the process take?
  11. Is there a cost for your service?
  12. Are you trying to sell a vehicle history?
  13. Do you get paid to recommend a law firm?
  14. How much will an attorney cost?
  15. Do I need to go to court?
  16. How can you reassure me this is real and not a scam?
  17. Should I be concerned about the negative postings about National Automobile Safety Council (NASC)?
Not at all. Bad car dealers have been defrauding consumers for decades. It's only since the start of our company that people are starting to learn of it.
The dishonest dealers are unhappy, but there are plenty of good honest dealers in the market to work with. Most of the negative postings on the Internet about our company, are written by dirty dealers trying to discredit us.
Very accurate. We have a database that took years of research and development.
If you were defrauded, you still have rights to damages incurred from that vehicle purchase.
Unfortunately, no. Most of the time, dealers have repaired the cosmetic damage. Once it is covered up, it's hard to detect. Many dealers don't truly understand the extent of the damage of cars they sell which can be very dangerous. A vehicle with this type of damage will never perform in an accident the way it would have when originally manufactured. For more information about the safety of damaged vehicles, please read the articles and resources.
We would only ask for a phone number or an email address to contact you to keep you posted during our investigation into your case. We need nothing else. We DO NOT ask for bank accounts, social security numbers, employment history, relatives names, etc.
We DO NOT sell or give out ANY private information to ANYONE.
No, we are a privately funded consumer advocacy company.
If you received a letter, we have already been working on your case. You just need to call us and we can discuss your next steps.
Typically it takes 60 to 180 days to resolve your case.
There is no out of pocket expense to consumers for our service.
No, we are not trying to sell you a vehicle history report.
No, we are not an attorney referral service.
Most law firms take these cases on a 100% contingency basis which means no money out of your pocket. Additionally, consumer protection laws protect you, and not the criminals that commit the fraud. Typically, the dealership that cheated you will have to pay your attorneys fees.
Most likely not. 95% of the time you won't need to go to court.
NASC is accredited by the Better Business Bureau and has an excellent rating. We will never ask for credit card numbers, social security numbers, bank accounts, etc.
No, NASC is accredited by the Better Business Bureau and has an excellent rating. Please read the testimonials of consumers who have been helped by our company.